Frequently Asked Questions
We hope that your shopping experience is a pleasant one. In order for that trend to continue, we'd like to make sure that you receive all the assistance necessary to ensure that you'll visit us again.
Q:
What's an eProof?
A: An eProof is a sample of your Custom Street Signs so
that you will know what your sign will look like before you receive
it. When you
place
your Street Name Sign order, make sure that you request an eProof. When your order is received by Sign Avenue we use our best graphic
judgment in putting together a sample of the Custom Street Sign(s)
that you've just ordered. The eProof will be E-mailed to you in a
GIF or JPG format. If the first generation eProof is not what you
expected, we encourage you to request changes. So, in other words,
we like happy customers. We don't want you to pay for your
Custom Street Sign until you're happy with what it's going to look like.
Processing for an eProof(s) takes approximately 48 hours.
Q: What is the difference between Flat
and Extruded
street signs?
A: Extruded sign blanks are well suited for signs
that
will be installed outdoors using specialized sign hardware
like
our Wing Bracket. Note that these sign blanks have
thicker portions
along the top and bottom sides.
Flat sign blanks are great for signs that are going
to
be mounted
directly on the wall, as well as bracket
mounted. You can specify
pre-drilled holes, but pre-
drilling is not necessary if using any of
our
brackets.
Q: How long would my
street sign it take and what would it cost? Do you accept checks
and/or money orders? Lastly, do you make street signs w/ white
letters & a blue background? Thanks, your signs look the best of all
I've seen so far!
A: We can do white on blue but it would take a few days
longer. Normally our street signs take 10 to ship out via UPS once
your payment has been received (for personal checks add an
additional 4 days). I recommend that you go to our
Shopping Marketing
to get your total cost, and see our terms of sale. You can order the
Wing Bracket there too. Make sure to give is information about how
you'd like your final sign to look in the Comments section, and
we'll send you a final eProof.
Q: What size would I need
for my street name? I'm thinking
30" x 6", but if it can fit on the smaller 24" x 6" that would be
better, since I don't have a million dollars!
A: We can vary the letter sizes to fit as many as many as
18 letters and spaces on a 36" x 6" sign. A general rule of thumb
is that the 24" x 6" sign will fit up to 10-11 letters and spaces,
the 30" x 6" sign will fit up to 12-13 letters, and like I said
earlier we can fit up to 18 letters and spaces on the 36" x 6" sign,
but the letters will be smaller. If all else fails; take your best
shot - we'll design your sign for you and send you an eProof for
your approval.
Q: I live
out in the country on a lake and the roads need signs and
directional arrows. I would like to know if these signs can be used
for street identification and for directions? Can you put arrows on
the signs to give directions and will the signs hold up under
adverse weather conditions?
A:
er
by vehicles are usually the only predators. Plus we use Premium
Vinyl, rated at 5 years (outdoor durability).
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